We collect as little as possible, hold it carefully, and tell you plainly what we do with it. This policy explains how VINSMOX handles your personal data.
1. Who Controls Your Data
VINSMOX is the data controller for the information you provide through this website. For any privacy request, contact privacy@vinsmox.com.
2. What We Collect
- Email address — when you subscribe to our mailing list.
- Order & contact details — name, shipping address, and contact number when you purchase (payment is handled by our payment processor; we do not store full card details).
- Usage data — basic analytics and cookie data about how the site is used (see the Cookie Policy).
3. How We Use Your Data & Our Legal Basis
| Purpose | Basis |
|---|---|
| Marketing email — to send product news, drops, and offers | Consent |
| Fulfilling orders — to process and deliver purchases | Contract |
| Service & security — to run, secure, and improve the site | Legitimate interests |
| Legal & tax — to meet accounting and legal duties | Legal obligation |
Email Used for Marketing
Be aware: the email address you give us is used for marketing purposes — to send you VINSMOX product news, new drops, founding-member offers, and brand updates. We rely on your consent, given when you subscribe. You can unsubscribe at any time using the link in every email or by emailing privacy@vinsmox.com, and we will stop. Full detail is in Marketing & Email.
4. Who We Share It With
We never sell your personal data. We share it only with processors who help us operate — for example an email/marketing platform, our e-commerce and payment providers, and the donation platform Work for Good that verifies the Foundation contribution. Each acts on our instructions under a data-processing agreement.
5. How Long We Keep It
We keep mailing list data until you unsubscribe or ask us to delete it. Order records are kept for as long as legal and tax rules require (typically six years). After that, data is deleted or anonymised.
6. Your Rights
- Access a copy of the data we hold about you.
- Correct or update inaccurate data.
- Erase your data (“right to be forgotten”).
- Withdraw consent to marketing at any time.
- Object to or restrict certain processing, and request portability.
- Complain to the UK regulator, the Information Commissioner's Office (ICO), at ico.org.uk.
To exercise any right, email privacy@vinsmox.com. We respond within one month.
7. Security & International Transfers
We use appropriate technical and organisational measures to protect your data. Where a provider stores data outside the UK, we ensure an approved safeguard (such as UK adequacy or standard contractual clauses) is in place.